PLANNED - MANAGED

• Reorganization of the institutional trust division of a major national bank, including divestiture of a significant portion of the business. Formed strategic alliances in global securities processing, 401(k) recordkeeping and securities lending to support major regional bank’s institutional trust offerings.

• 401(k) recordkeeping system selection process to support one of the largest bank retirement plan service businesses in the nation.

• Large block plan conversions and outsourced record keeping processes, including participant services (call center), plan sponsor services, and plan accounting.

• Development of record keeping accounting system software and web interfaces with particular focus on participant and sponsor web sites.

DEVELOPED - IMPLEMENTED

• Strategic plans for a 401(k) product to include non-proprietary investment products and enhanced voice systems technology.

• Restructured securities lending function to comply with OCC-mandated risk-based capital guidelines.

• Current and proposed changes in trading, reporting mutual fund activity within plans.

• Improved interaction and support between plan trustees and/or trading partners and paying agents for record keeping plans