CREATED - PRODUCED

• Strategy and implementation guidelines for high net worth businesses, including both brokerage and trust organizations in companies ranging from a $100+ billion financial services company to regional banks.

• Document detailing the best practices of organizations that serve high net worth individuals, as well as a strategy for adoption and implementation by the client.

• Workflows and processes for trust organizations, including the front office and trust accounting, stock transfer, employee benefits, and corporate trust operations for numerous financial organizations.
  

• Image handling software to enable elimination of paper files throughout the trust and investment management organization of a regional bank and provide for access to information from any desktop.
  

PLANNED - EXECUTED

• Rescue of the trust department of a large community bank holding company from OCC closure: restructured operations, instituted controls, cut costs, brought it into compliance and sold it.
  

• More than two dozen consolidations of trust operations and conversions to common systems, including a $40MM project to convert from several trust accounting systems to a single platform. Managed business and operations process design, data conversion, end-user training and implementation activities.

• Creation of stand-alone trust companies in six different states.

• Redesign, automation, and centralization of the account opening and closing processes for trust and agency accounts.