POSITION: Principal
Management consulting and coaching for senior executives in trust and securities operations, bank operations, treasury services, and international banking; and project management for system selection, conversions, and consolidations; business process improvement, change management, and organizational development for complex financial services organizations.
  • Created and implemented integration strategies for operations and technology in six major mergers and acquisitions
  • Selected and installed core systems for trust accounting, corporate trust, shareholder services, brokerage, DDA, ACH, funds transfer, and lockbox
  • Developed and managed end-to-end business reviews of over sixty lines of business in treasury services and security services for a large global bank
  • Directed diverse, complex, and cross functional projects: introduction of corporate credit card product, standardization of payment processing across multiple loan processing systems, development of integration playbook, implementation in self clearing
  • Developed the operating model for an internal consulting organization at a major financial institution
  • Implemented continuous improvement methodology and conducted process improvement engagements in multiple organizations
  • Managed more than two dozen consolidations of trust operations and conversions to common systems, resulting in reductions of operating expenses and standardization of processing
  • Created training organizations focused on management development, relationship management, effective communications, sales, process improvement, and change management
  • Managed an operating group of 900 employees, exploiting synergy in diverse business lines -- private banking, capital markets, treasury, brokerage, securities processing, trust accounting, daily 401(k) recordkeeping, and shareholder/bondholder accounting
  • Managed multiple banking and treasury operations, the largest being a lockbox organization with 15 sites in twelve states and over 2000 people
  • EVP and Group Manager, Investment Services, KeyCorp
  • EVP and Operations Manager. MCorp/MTrust
  • Vice President and Operations Manager, Wachovia Bank and Trust
Western Michigan University - BBA Management, 1973
                                     Contact Randy Ripple @ 704-968-2011 or