EXPERIENCE:
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Managed daily operations for consulting firm
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Maintained applicant tracking system; reviewed resumes and qualifications; worked with consultants and clients through the interviewing, hiring and on-boarding processes
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Served as primary contact throughout consulting engagements
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Provided multiple reports to partners and performed all bookkeeping functions
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Supervised bank staff; managed branch security; reviewed resumes, interviewed candidates, hired new employees, and managed disciplinary issues
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Worked closely with Bank President/CEO on marketing and public relations activities
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Coordinated project team members and resources and facilitated project meetings; provided minutes and status reports to management; prepared project proposals
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Developed various mortgage loan products; revised procedures for origination, processing and closing of mortgage loans
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Underwrote conventional and government residential mortgage loans
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Maintained relationships with FNMA, FHMLC, FHA, VA and private investors, communicating guidelines, exceptions, and pricing to originators
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Coordinated pricing exceptions between investors and originators
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Managed approved appraiser list for southeast US for large mortgage company
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Maintained and cultivated bank customer relationships requiring knowledge of numerous investment and loan options
PREVIOUS POSITIONS:
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Assistant Branch Manager, Bank of Oak Ridge
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AVP, Project Leader and Administrator, Marketing Communications and Product Specialist, Residential Mortgage Underwriter, Wachovia Mortgage Company
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AVP, Personal Banker, Wachovia Bank
EDUCATION:
University of North Carolina,Chapel Hill - BA, Economics and Industrial Relations, 1988
VELVET SINGER
POSITION: Business Manager
SPECIALTIES:
Human resources, finance/accounting, personal banking, product development, and loan underwriting for financial services firms. Management experience and technical expertise in retail banking, bank operations and mortgage lending.
