• Managed daily operations for consulting firm
  • Maintained applicant tracking system; reviewed resumes and qualifications; worked with consultants and clients through the interviewing, hiring and on-boarding processes
  • Served as primary contact throughout consulting engagements
  • Provided multiple reports to partners and performed all bookkeeping functions
  • Supervised bank staff; managed branch security; reviewed resumes, interviewed candidates, hired new employees, and managed disciplinary issues
  • Worked closely with Bank President/CEO on marketing and public relations activities 
  • Coordinated project team members and resources and facilitated project meetings; provided minutes and status reports to management; prepared project proposals
  • Developed various mortgage loan products; revised procedures for origination, processing and closing of mortgage loans
  • Underwrote conventional and government residential mortgage loans 
  • Maintained relationships with FNMA, FHMLC, FHA, VA and private investors, communicating guidelines, exceptions, and pricing to originators
  • Coordinated pricing exceptions between investors and originators
  • Managed approved appraiser list for southeast US for large mortgage company
  • Maintained and cultivated bank customer relationships requiring knowledge of numerous investment and loan options
  • Assistant Branch Manager, Bank of Oak Ridge
  • AVP, Project Leader and Administrator, Marketing Communications and Product Specialist, Residential Mortgage Underwriter, Wachovia Mortgage Company
  • AVP, Personal Banker, Wachovia Bank
University of North Carolina,Chapel Hill - BA, Economics and Industrial Relations, 1988


POSITION: Business Manager
Human resources, finance/accounting, personal banking, product development, and loan underwriting for financial services firms. Management experience and technical expertise in retail banking, bank operations and mortgage lending.
                                     Contact Velvet Singer @ 336-643-8821 or